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Contact Information
Phone Number: 1.877.ZEGARI1 (or 1.877.934.2741)
Email us: info@zegari.com


Shipping
Zegari uses UPS to ship within the United States.
Ground shipping is free for customers within the continental U.S.
We will email a UPS tracking number once your order ships.

International customers may choose United States Postal Service for a flat fee of $30.00.
International customers are responsible for any import duties and other taxes levied by their country.
We will email a USPS tracking number once your order ships.
If for any reason you would like to make alternative shipping arrangements, please contact us prior to placing your order.

Sales Tax
Orders shipped within Texas are subject to 8.25% sales tax.

Warranty
Zegari products purchased directly from this Web site carry a 1 year warranty protecting against manufacturer's defects. The warranty does not cover normal wear and tear or abuse. For any warranty questions or returns, please contact us.

Returns and Exchanges
Zegari accepts returns of new, unused merchandise within 14 days of your receipt of the item subject to the guidelines listed below. For the November and December holiday season, we extend our return policy to 30 days.

  1. Please send an email to returns@zegari.com and include your name, order number, and reason for return. We will provide a return authorization and the return address.


  2. Shipping fees are non-refundable unless the return is due to a damaged shipment or manufacturer's defect.


  3. All the original parts and accessories that were shipped must be included in the return in order to receive a full refund or exchange value.


  4. Please note that we cannot be responsible for packages that are damaged or lost before they arrive back to us. Please use shipping grade boxes to properly protect the item and use a shipping method that provides you with a tracking number (such as UPS, FedEx, DHL, etc.).
For returns, the same credit card used in your purchase will be credited with the amount of the purchase (minus the shipping charges). Credits may take up to 30 days to appear on your statement.

Product Care

Zegari products are made from the finest natural leathers and should be cared for to ensure long lasting beauty. To clean the leather portions of your Zegari bag, use a soft and very slightly water-dampened cloth. Never use any cleaning products that contain alcohol or any chemicals. We do not recommend using leather creams since they may absorb unevenly and cause blotches in some cases. Other suggestions to protect and maintain the beauty of your Zegari bag include protecting it from the elements by immediately wiping your bag gently with a dry cloth if it gets wet and avoiding prolonged exposure to direct sunlight when unnecessary. We also suggest that you do not overfill your Zegari bag, as this will eventually distort its shape. When storing your Zegari bag for prolonged periods of time, place it in a breathable bag such as the drawstring bag provided.

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Zegari - Designer laptop bags, laptop cases, and messenger bags.